Privacy Policy
Trader Logic Digital and its affiliates (referred to as “we,” “our,” and “us”) are deeply concerned about privacy matters and aim to ensure that you understand how we collect, use, and disclose information. This Privacy Policy outlines our practices regarding information collected through activities associated with this Privacy Policy, including websites (our “Sites”), any mobile sites, applications, devices, and other mobile interactive features (collectively, our “Apps”), through various services offered in conjunction with our Websites and Apps, such as rewards programs, through our official social media pages (our “Social Media Pages”), and through HTML-formatted email messages we send to you (collectively, including the Social Media Pages, Apps, and Websites, the “Sites”). By providing Personal Information to us, you agree to the terms and conditions of this Privacy Policy.
Personal Information We May Collect
“Personal Information” refers to data that identifies you as an individual, such as:
- Name
- User name
- Postal address (including shipping addresses)
- Telephone number (including mobile and home phone numbers)
- Email address
- Profile picture
- Social media account ID
- Country of residence
In some instances, we may utilize a third-party payment service to process purchases and/or collect donations made through the Sites. In such cases, your Personal Information may be collected by this third party, not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We do not control and are not responsible for the use or disclosure of your Personal Information by this third party.
If you provide any Personal Information concerning other individuals to us or to our service providers in connection with the Sites, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
How We May Collect Personal Information
We and our service providers may collect Personal Information in various ways, including:
- Through the Sites: Personal Information may be collected through the Sites, for example, when you sign up for a newsletter or make a purchase.
- Offline: We may collect Personal Information from you offline, such as when you contact customer service.
- Online tracking: As we do not track our Site users over time and across third-party websites, we do not respond to browser “do not track” signals.
- From Other Sources: We may obtain your Personal Information from various sources, such as public databases, joint marketing partners, social media platforms, and other third parties.
How We May Use Personal Information
In accordance with applicable law, we may use Personal Information:
- To respond to your inquiries and fulfill your requests, such as sending newsletters or responding to your questions and comments.
- To send administrative information to you, such as information regarding the Sites and changes to our terms, conditions, and policies.
- To complete and fulfill your purchase and/or donation, such as processing payments, delivering orders, communicating with you about your purchase, and providing related customer service.
- To provide you with updates and announcements concerning our products, promotions, and programs and to send you invitations to participate in special programs.
- To contact you if we have not heard from you in a while.
- To send you advertising/promotional material from our affiliates, promotional, and strategic partners.
- To personalize your experience on the Sites by presenting products and offers tailored to you.
- To process rewards, prizes, and donations, as applicable.
- To allow you to participate in surveys, sweepstakes, instant win promotions, contests, and other promotions and to administer these activities.
- To enable you to send messages to a friend through the Sites.
- To allow you to contact and be contacted by other users through the Sites, as permitted by the applicable Sites.
- To enable you to participate on message boards, chat, profile pages and blogs and other services to which you can post information and materials (including our Social Media Pages).
- To enable you to participate in social sharing, including live social media feeds.
- For our business purposes, such as analyzing and managing our businesses, market research, surveys, developing new products, enhancing our Sites, improving our services and products, identifying usage trends, determining the effectiveness of our promotional campaigns, tailoring the Sites experience and content based on your past activities on the Sites, and measuring customer satisfaction and providing customer service.
- As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
How Personal Information May Be Disclosed
To the extent permitted by applicable law, your Personal Information may be disclosed:
- To our affiliates for the purposes described in this Privacy Policy.
- To our third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery services, credit card processing, auditing services, and other services, to enable them to provide services.
- To our third-party strategic partners with whom we may enter into a special relationship. We will provide you with choices regarding this sharing prior to sharing your Personal Information with a particular strategic partner. As these third parties will use your Personal Information in accordance with their own privacy practices, you should check their websites for information regarding their privacy practices.
- In connection with promotions, for example, to third parties that are sponsors of sweepstakes, instant wins promotions, contests, and other promotions, to provide lists of the names and countries of residence of winners and/or to announce the names of visitors on the Sites (e.g., on our blog) or otherwise in accordance with the rules applicable to the respective promotion. To the extent that the terms and conditions of the rules concerning the handling of your Personal Information conflict with this Privacy Policy, the terms and conditions of the rules shall govern.
- To identify you to anyone to whom you send messages through the Sites.
- By you, on message boards, chat, profile pages, and blogs, and other services to which you can post information and materials (including our Social Media Pages). Please note that any information you post or disclose through these services will become public information and may be available to visitors to the Sites and to the public. We encourage you to be very careful when deciding to disclose your Personal Information, or any other information, on the Sites. Please see the “Choices and Access” section below, to learn how you may request removal of your posts.
- If you participate in social sharing (such as if you link your social media account to your Site account or sign into your Site account from your social media account), to your friends associated with your social media account, to other users of the Sites, and to your social media account provider, in connection with your social sharing activity. For example, if you register on the Sites using a social media account, we may post a generic registration message on your social media profile, and if you click a social media “like” button on a Site while logged into your social media account, your actions will be transmitted to the relevant social media provider and may be available on your social media profile. By connecting your Site account and your social media account, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site’s privacy policy. If you do not want your Personal Information shared with other users or with your social media account provider, please do not link your social media account with your Site account and do not participate in social sharing on the Sites.
- By you, if you participate in a live social media feed (which you may do, for example, by mentioning us in your social media post or “liking” us on a social media platform). If you do participate, your public username and profile photo may be displayed on the Sites alongside your post.
- To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
- As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
Other Information
“Other Information” refers to any information that does not reveal your specific identity, such as:
- Device information
- Browser information
- Server log file information
- Information collected with cookies, pixel tags, and/or other technologies
- App usage data
- Demographic information and other information provided explicitly by you/li>
- Aggregated information
- Location information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then, in addition to the uses listed in the “How We May Collect Other Information” section below, we may use and disclose Other Information for all the purposes for which we use and disclose Personal Information.
How Other Information Is Collected
We and our third-party service providers may collect Other Information in various ways, including:
- Through your device or browser: Certain data is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, service provider, and the name and version of the Sites, (such as the App) you are using. We use this information for statistical purposes and to ensure that the Sites function properly.
- Through server log files: Your “IP Address” is a number that is automatically assigned to the computer or device that you are using by your Internet Service Provider (ISP). An IP Address is identified and logged automatically in our server log files whenever a user visits the Sites, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites. We use IP Addresses for purposes such as calculating Sites usage levels, diagnosing server problems, and administering the Sites. Please note that we treat IP Addresses, server log files, and related information as Other Information unless we are required to do otherwise under applicable law.
- Using cookies: Cookies allow a web server to transfer data to a computer or device for recordkeeping and other purposes. We use cookies and other technologies to, among other things, better serve you with more tailored information and facilitate your ongoing access to and use of the Sites. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. To learn more about cookies, please visit http://www.allaboutcookies.org/. To learn more about our use of cookies, please see our cookies policy https://traderlogic.digital/cookie-policy/.
- Using pixel tags, clear GIFs, web beacons, or other technologies: These may be used in conjunction with some Sites pages and HTML-formatted email messages to, among other things, track the actions of Sites users and email recipients, measure the success of our marketing campaigns, and compile statistics about Sites usage and response rates.
- Through your use of a smartphone App: When you download and use an App, we and our service providers may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.
- From you: Information such as date of birth, gender, personal characteristics, hobbies and interests, usage habits, postal code, and your preferred means of communication, may be collected when you voluntarily provide it. Unless accompanied by Personal Information, this information does not personally identify you or any other user of the Sites.
- Physical Location: We may collect the physical location of your device by, for example, using satellite, cell phone tower, or WiFi signals. We may use your device’s physical location to provide you with personalized location-based services and content, including advertising. We may also share your device’s physical location, combined with information about what advertisements you viewed and other information we collect, with our marketing partners to enable them to provide you with more personalized content, including advertising, and to study the effectiveness of advertising campaigns. In some cases, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you deny such uses and/or sharing, we and/or our marketing partners may not be able to provide you with the relevant personalized services and content.
In some cases, we may combine Other Information with Personal Information, such as combining your name with your zip code. If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.
Third-Party Sites
This Privacy Policy does not cover, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website to which these Sites contain a link. The inclusion of a link on the Sites does not imply endorsement of the linked site by us or by our affiliates.
Additionally, we may provide you with access to third-party functionality that permits you to post content to your social media account(s). Please note that any information that you provide through the use of this functionality is governed by the applicable third party’s privacy policy, not by this Privacy Policy. We have no control over, and shall not be responsible for, any third party’s use of information that you provide through the use of this functionality.
We are also not responsible for the collection, use, and disclosure practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, RIM, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including in connection with any Personal Information you disclose to other organizations through or in connection with the Apps or our Social Media Pages.
Please note that our online and email-marketing-related vendors may use pixel tags, web beacons, clear GIFs, or other similar technologies in connection with the Sites to help manage our online and email advertising campaigns and measure the effectiveness of such campaigns. For example, if a vendor has placed a unique cookie on your computer, the vendor may use pixel tags, web beacons, clear GIFs, or other similar technologies to recognize the cookie during your visit to the Sites and to learn which of our online ads bring you to the Sites and how you use the Sites. We may use pixel tags, web beacons, clear GIFs, or other similar technologies in our HTML-formatted email messages to, among other things, track the actions of Sites users and email recipients, determine the success of our marketing campaigns, and compile statistics about Sites usage and response rates.
Your Choices
We offer you certain choices in connection with the Personal Information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists, exercise your rights, or submit a request, please contact us as indicated in the “Contact” section of this Privacy Policy.
Email Opt-Out
You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below. You may continue to receive service-related and other non-marketing emails.
Text Message Opt-Out
You can opt-out of receiving marketing communications from us via text message by replying “STOP” to any marketing message you receive from us.
Please note that your opt-out is limited to the email address, phone number, or device used and will not affect subsequent subscriptions or non-promotional communications, such as those about your account, transactions, servicing, or Trader Logic Digital’s ongoing business relations.
Accessing, Changing, or Deleting Your Personal Information
Upon request, Trader Logic Digital will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:
- To review the user information that you have supplied to us.
- To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us.
- To request that your user information not be used to contact you.
- To request that your user information be removed from any solicitation list that we use.
- To request that your user information be deleted from our records.
- To opt-out of being solicited by Trader Logic Digital or third parties.
- To exercise any of these rights, please contact us by email at the addresses listed in the “Contact” section below. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
Security
We have implemented organizational, technical, and administrative measures designed to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us using the details in the “Contact” section below.
Retention Period
We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide the Sites to you (for example, for as long as you have an account with us or keep using the Sites);
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
- Whether retention is advisable considering our legal position (such as, for statutes of limitations, litigation, or regulatory investigations).
Cross-Border Data Transfer
Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and, by using the Sites, you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other countries may be entitled to access your Personal Information.
For further information about how we ensure that your Personal Information is transferred in accordance with applicable law, see the “Contact” section below.
Sensitive Information
We ask that you not send us or disclose any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health or medical information, sexual orientation, or criminal record) on or through the Sites or otherwise to us.
If you send or disclose any sensitive Personal Information to us, you do so at your own risk and consent to the collection, use, and disclosure of such sensitive Personal Information in accordance with this Privacy Policy. If you do not consent to our collection, use, and disclosure of such sensitive Personal Information, please do not provide it.
Contact Us
We are here to help you
Email: contact@traderlogic.digital
or fill out our contact form: Contact